Little Brook House Update August 2019
It has been six months or so since I last gave you an update on our progress in reshaping our home and thought now would be a good moment to bring you up to date with our progress. When I took over as Registered Manager at Little Brook House I was never in doubt of the intentions of the staff to provide excellent care. It was evident that they cared deeply for the residents but overall there was a lack of cohesiveness in the management of the home, which wasn’t helped by the high turnover rate of managers in recent …